Financial Aid Technician
Job Title: Financial Aid Technician
Department: Financial Aid Office
Reports To: Financial Aid Director
Position Type: Full Time
Summary: The Financial Aid Technician is responsible for providing comprehensive support in the administration of financial aid programs. This role involves assisting students with their financial aid applications, processing aid requests, and maintaining accurate records to ensure compliance with federal, state, and institutional regulations.
Key Responsibilities:
- Customer Service:
- Serve as the first point of contact for students and families seeking financial aid information.
- Provide guidance on financial aid options, application procedures, and eligibility requirements.
- Application Processing:
- Review and process financial aid applications, including FAFSA and institutional forms.
- Assist in determining student eligibility for various financial aid programs.
- Data Management:
- Maintain accurate and organized records of student financial aid files.
- Enter and update student information in financial aid databases and software systems.
- Compliance and Reporting:
- Ensure compliance with federal, state, and institutional regulations regarding financial aid.
- Assist in the preparation of reports related to financial aid disbursement and student eligibility.
- Financial Aid Packaging:
- Support the packaging of financial aid awards based on established guidelines and student need.
- Communicate award details and conditions to students.
- Outreach and Education:
- Participate in financial aid workshops and informational sessions.
- Develop and distribute materials to promote financial literacy among students.
- Collaboration:
- Work closely with other departments, such as Admissions and Student Accounts, to coordinate financial aid processes.
- Collaborate with team members to improve service delivery and streamline operations.
Qualifications:
- Associates Degree required in finance, business, education, or related field.
- Previous experience in financial aid, student services, or a related area preferred but not required.
- Strong understanding of federal and state financial aid regulations.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and financial aid software.
- Strong attention to detail and ability to manage multiple tasks effectively.
Working Conditions:
- Office environment with occasional evening or weekend hours during peak periods.
To apply, please complete the application at https://apply.appone.com/job/68c9bb8131053cf084e5cded. For information regarding submitting application materials, please reach out to Anna Benefield, Human Resources Administrator, at abenefield@thomasu.edu
For more information regarding the position, please reach out to Derek Haskins, Financial Aid Director, at dhaskins@thomasu.edu.
