Thomas University provides student technology assistance for the student portal (HawkLink), student email and Canvas. Please see below for additional information.
Enter your user name and the Password you created for Thomas University
NOTE: If you require additional assistance outside of a password reset, please complete the Student Technology Help Desk Ticket below. Requests are handled within 48 hours during normal business hours.
ProctorU is a company Thomas University contracts with to take student examinations. To use ProctorU, you will need a computer with a webcam, microphone, a quiet space, and identification (example: driver’s license).
You will need to schedule your exam within the allotted time provided by your professor to avoid paying a fee for scheduling late.
To contact ProctorU call: 855-772-8678 or visit their website: http://www.proctoru.com/
Below are some helpful videos on how to use ProctorU.
You may contact the ProctorU Help Desk at: 205-870-8122 or email them at firstname.lastname@example.org
The library’s two computer labs are designed to accommodate multiple users in an open environment. This setup does not conform to certain requirements established by ProctorU. However, a study room is available for students with a laptop wishing to take the ProctorU test. This room may be booked in advance.