Notes
Slide Show
Outline
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Thomas University
Student Support Services
CENTER FOR EXCELLENCE
  • Faculty Online Orientation
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CENTER FOR                         ACADEMIC EXCELLENCE    STAFF
  • Faye Johnson, Director
  • Jennifer Lindquist, Academic/Retention Coordinator
  • Sonja Smith, Disabilities/Student Development Coordinator
  • Teresa Treat, Administrative Assistant
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PROGRAM PURPOSE & GOAL
  • The program provides opportunities for academic development, assists students with basic college requirements, and serves to motivate students toward the successful completion of their postsecondary education. Student Support Services (SSS) projects also may provide grant aid to current SSS participants who are receiving Federal Pell Grants (# 84.063). The goal of SSS is to increase the college retention and graduation rates of its participants and help students make the transition from one level of higher education to the next.
    • http://www.ed.gov/programs/triostudsupp/index.html
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ELIGIBILITY REQUIREMENTS
  • To receive assistance, students must meet one of the following conditions:


  • Be a first-generation college student                             (neither parent has a 4-year degree)
  • Be from a low-income household                                      (based on federal TRiO guidelines)
  • Have a documented disability


  • To find out more about the TRiO Student Support Services                               eligibility requirements, visit the following address:
  • http://www.ed.gov/programs/triostudsupp/eligibility.html
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APPLICATION PROCESS
  • Current students of SSS are required to do the following:


    • Call or visit any SSS staff member to make an appointment for application information updates. Once complete, student is to visit Mrs. Lindquist to complete the Individual Academic Plan (IAP).
    • Once the student’s IAP is complete, they will then visit Mrs. Smith to complete their Student Development Plan (SDP).
    • 3.  If the student has a documented disability, they are to immediately meet with Mrs. Smith so other needs may be discussed.


    • * If you are unsure as to whether or not a TU student is a current participant, please call Mrs. Lindquist @ 226-1621 ext. 163 or visit our website: www.thomasu.edu
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APPLICATION PROCESS
  • If you know of a student who is interested in becoming a participant of SSS, they will need to see any SSS staff member to do the following:
  • Complete a SSS application
  • Complete an IAP (includes 3 assessments: LASSI, Learning Styles assessment, and a Motivation assessment)
  • Complete a SDP (includes 2 assessments: a career assessment and accommodations assessment for students with a documented disability)


  • Once they have been accepted into the program, they will receive all of the services detailed on the next slide.
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SERVICES OFFERED
  • Academic Assistance


  • Student Development


  • Disability Support Services


  • Personal Advising Services


  • Pre-Professional Academic Advising
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ACADEMICS                            Tutoring Services
  • SSS is offering a wider variety of tutoring times and locations to meet the needs of our participants. A recent informal study suggested that if tutoring hours were extended and offered on non-traditional days/times, participants would be more likely to use the tutoring services.                       With this in mind, the next slide                  details those changes.
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Tutoring Locations/Times
  • The chart to the right details the locations/times SSS offers tutoring services. Appointments may be made, but are not necessary.
  • As the chart shows, SSS will remain open until 11:00 pm on Tuesday evenings, and will be open on Fridays from 9 am to 3 pm. It is our intention to offer these additional hours to assist those students who work full-time during the day and cannot attend traditional daytime tutoring hours.
  • Saturday tutoring is by appointment only. If students need assistance on a Saturday, they should contact Mrs. Lindquist for tutor availability.


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Subjects Tutored
  • Most core-curriculum subjects
    • ENG101/102
    • MTH120/140
    • BIO101
    • BIO261/262
    • GLY125/226
    • GEO201
    • PSY125/201/210
    • CHM101/102
    • CSC120
    • HUM201/202/203
    • HIS201/202
    • SPE105
    • STA250



  • All developmental subjects:
    • REA099
    • ENG099
    • ENG100
    • MTH098
    • MTH099
    • MTH100
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SSS Peer Tutors Spring 2008
  • Danny Black
  • Naama Wolf
  • Kathie Craven
  • Courtney Smith
  • Brooke Gerber
  • Natasha Powell
  • Marc Musto
  • Roger Ketchum
  • Sarah Yingling
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EARLY ALERT SYSTEM
  • In order to stay apprised of the academic efforts of our participants, Mrs. Lindquist has instituted an early alert system. Grades, participation, and attendance will be checked at the following intervals throughout each semester:


  • First week of class
  • First exam/paper
  • Midterm
  • Week 10/11 of a 15 week semester
  • Week prior to final exams


  • To read more information regarding empirical and anecdotal evidence that support the need for an early alert system, please visit the SSS website: www.thomasu.edu
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TUTORTRAC TRACKING SOFTWARE
  • Below is a short list of its features:


  • TutorTrac contains a multi-table relational database engine that is capable of storing over 2 billion student records.
  • The Web-aware database server allows SSS to service an unlimited number of users for our learning center web-site.
  • Customizable password controlled access to sensitive areas of information.
  • Incorporate links to other important web-sites within our own TutorTrac site.


  • Create and manage seminars or workshops.
  • View past and present attendance and generate facility usage reports.
  • Generate a quick report that details all students and the last date of attendance.
  • Compute a grand total time of attendance for a specific subjects.
  • Send a message to a specific student or broadcast a message to any list of students.
  • Allow students to self-register for workshops or request tutoring from any web-browser.


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TUTORTRAC TRACKING SOFTWARE (continued)
  • Beginning fall 2007, we will be utilizing a web-based tracking software to schedule and manage participants’ use of services. The software is called TutorTrac, and is widely used in many institutions worldwide. The two most important aspects of the software (with regard to student ease and availability) are:
  • Students will be able to make appointments with tutors by accessing the TU website from home. They can choose the tutor and location of session. They can also make appointments for workshops and view their attendance history.
  • Study groups will be offered online via WhiteBoard. Tutors can “meet” with participants online in a “classroom,” and give instructions or concept mapping by “writing” on a virtual whiteboard. This tool is valuable for all math and science courses that require diagram, charts, and pictures.
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SUPPLEMENTAL INSTRUCTION
  • All SSS participants are strongly encouraged to participate in Supplemental Instruction if it is attached to a class in which they are enrolled.
  • For Fall 2007, the following classes will have SI attached:
    • BIO101A (Zarko Manojlovic – SI leader)
    • BIO261A (Zarko Manojlovic – SI leader)
    • MTH140A (Lisa Brooks – SI leader)
    • GLY125A (Rebecca Holder – SI leader)
    • STA250 (Zarko Manojlovic – SI leader)


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INDIVIDUAL ACADEMIC PLANS
  • Each participant will be required to complete an Individual Academic Plan with Mrs. Lindquist. An appointment must be made to complete the academic plan, and will include the following:


  • Academic Goals section
  • Study Habits and Strategies section
  • LASSI (Learning and Study Strategies Inventory) section
  • Professor/Student Contact section
  • Personal Mission Statement section


  • Once the following sections are complete, Mrs. Lindquist will work with the student to assess the results from each section and create an individual academic plan for them. Some participants, depending upon assessment results, may be paired with a tutor/mentor who will work with them individually to help them with time management, study skills, and any other issues within the tutor/mentor realm. The tutor/mentor will stay with the assigned participant throughout the semester. Also, some participants may require weekly scheduled tutoring so the IAP will clearly map out the plan for success. Upon completion of the IAP, each participant will sign the academic contract. Participants who do not complete their IAP to the best of his or her ability will be released from Student Support Services so efforts may be diverted to other participants.


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ADVISING
  • Pre-professional advising is available for SSS eligible students. If a participant is currently assigned a SOAR advisor, they will continue to work with their assigned advisor; however, if the participant is not assigned a SOAR advisor and is an ACTIVE participant, SSS staff will advise them.
  • SSS participants with a documented disability will be immediately assigned to Mrs. Sonja Smith, Disabilities and Student Development Coordinator.
  • If you believe a student may have a disability (learning or otherwise) please contact Mrs. Sonja Smith so she may make a referral to request an assessment.
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STUDENT DEVELOPMENT
  • Personal Advising
  • Career Guidance
  • Life & Learning Workshops (Online, Face-to-Face, & Individual appointments)
  • Cultural and Educational Opportunities
  • Student Leadership
  • Two special interest organizations on campus:
    • Women of Worth
    • Men of Purpose
  •    (These two groups seek to empower women and men respectively through education, knowledge, awareness, skills, appreciation of diversity, and service to the community)





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STUDENT DEVELOPMENT PLAN
  • Each participant will be required to complete a Student Development Plan with Mrs. Smith. An appointment must be made to complete the Student Development plan, and will include the following:
    • A Needs Analysis
    • Student Time Management
    • Health and Personal Issues
    • Living Arrangements
    • Choosing a Major Section
    • Leadership Skills
    • Recommendations  for Georgia Career Information Systems (GCIS)

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STUDENT DEVELOPMENT PLAN
STUDENT LEADERSHIP
  • Mission:  To improve society by inspiring, developing,       and supporting more people committed to           lead with integrity.
  • The ability to recognize trends in leadership and programming and utilize the information on campus
  • Ideas and activities that have proven successful for other campuses
  • Comprehensive methods to help prioritize and delegate responsibility
  • Skills to motivate and activate your organization and campus
  • Strategies to deal with organization, advisor, and campus administration conflicts



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STUDENT DEVELOPMENT PLAN
  • E-Workshops


  • As a commuter campus with many multiple-role students, Student Support Services recognizes that many of our students are unable to attend the scheduled workshops that we offer. The information given at these training sessions are important and often vital to the success of TU students. Therefore, we are proud to introduce the E-Workshop Series to accommodate all of our learners. Anyone can view the presentations; however, in order for the E-Workshop to count as your required monthly workshop, you must gain clearance from your SSS counselor, view the presentation, and pass the accompanying test to indicate that you have mastered the material presented. Click the link on the SSS website to get started.


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STUDENT DEVELOPMENT PLAN
Life & Learning E-Workshops Calendar
  • August 2007
    • Goal Setting/Choosing Your Major
    • Stress Management
    • Let’s Get Involved


    • September 2007
      • Resume 101
      • Interviewing Skills
      • Dress to Impress


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Life & Learning E-Workshops (continued)
  • October 2007
    • Investing in your future
    • The Disability Experience


    • November 2007
      • Time Management
      • Money Management




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CULTURAL ENRICHMENT OPPORTUNITIES
  • As stated in our mission statement, "We are committed to life long learning."  We also believe that it is equally important for you to take a break from your books and enjoy yourselves. Attendance at cultural events gives the students the chance to make new friends, to laugh and cry, and to feed their soul. Through developing close relationships with the excellent live theaters in the local area who believe in and are committed to the mission of TRIO, we have been able to arrange some wonderful cultural opportunities.  Throughout the year, the students  will have opportunities to attend theatrical productions.  All productions are of high professional and aesthetic quality and are absolutely free to SSS participants.


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DISABILITY SERVICES
  • Students with Disabilities Preparing for Post-secondary Education Know Your Rights and Responsibilities by visiting http://www.ed.gov/about/offices/list/ocr/transition.html


  • Preparing for College - An Online Tutorial http://www.washington.edu/doit/Brochures/Academics/cprep.html


  • TU Disabilities Support Services website http://www.thomasu.edu


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DISABILITY SUPPORT SERVICES
  •     While all of the information regarding disability support services can be found on the SSS website, listed on the next two slides is an overview of the services provided by SSS. For additional information on each listed, please visit the SSS website at www.thomasu.edu


  • Procedure for Requesting Reasonable Accommodation
  • Guidelines for Documentation of Disabilities
  • Accessible Parking Accommodations
  • Note-Taker/Reader Services
  • FERPA-Confidentiality
  • Interpreters for the Hearing Impaired
  • Test Taking Accommodations



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DISABILITY SUPPORT SERVICES (continued)
  • Advocacy
  • Equipment Checkout (Tape recorders)
  • Temporary Injuries Accommodations (Broken arm, leg, or short-term medical conditions)
  • Career Program for Students with Disabilities (Workforce Recruitment Program)
  • Commencement Accommodations
  • Referrals to Community Resources
  • Tutoring for Students with Disabilities
  • Housing Accommodations


  • For more frequently asked questions regarding students with disabilities and the accommodations that may be made, please visit our website at www.thomasu.edu, or call Mrs. Sonja Smith @ 226-1621 ext. 150
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DISABILITIES DISCLAIMER
  • Syllabus Announcement
  • It is suggested that instructors include a statement about how to obtain academic accommodations directly on their syllabi.
  • For example: "If you have a disabling condition that may substantially limit your ability to participate in this class, please contact the Disability Student Development Coordinator office in SSS, phone no. 226-1621 ext 150, for confidential assistance and accommodation authorization."
  • OR: "If you are a student with a disability and you think you may require accommodations, and in order to utilize SSS, you must register with the office and Disability Support Services, located in Student Support Services, phone 229-226-1621 ext. 150. DSS will provide you with written confirmation of your verified disability and authorize recommended accommodations. This authorization must be presented to the instructor before any accommodations can be made."


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SSS SCHOLARSHIP
  • Student Support Services has been awarded funds by the US Department of Education to assist students with education-related expenses. This scholarship is awarded exclusively to SSS participants who have documented financial need. Awards vary in amount depending upon need and funds availability.
  • According to TRiO legislation, awards must first be disbursed to eligible freshmen and sophomore SSS students before upper classmen are considered.
  • Criteria for Scholarship:
  • 2.50 minimum Grade Point Average (GPA)
  • Must be PELL eligible
  • 3. Documented financial need verified through TU’s Financial Aid office
  • 4. 2 hours weekly documented utilized SSS services beginning no later than the 2nd week of classes (students who wait until the end of the semester will not be considered)



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FAQ’S
  • I have a student who says they received help on an assignment from a SSS tutor, but the assignment was completed incorrectly. What should I do?
  • Immediately contact Jennifer Lindquist, Academic/Retention Coordinator. Each time a participant comes to SSS for assistance with an assignment (any subject), a photocopy will be made of the assignment as it appeared BEFORE any assistance. This is especially useful for any written English assignments. Once the student and tutor have finished the session, another photocopy is made of the assignment as it appears AFTER receiving assistance.  Additionally, professors should notice immediately that the only handwriting that will appear on any assignment in which assistance was given, will be that of the student and NOT of the tutor. The SSS peer tutors are trained to NEVER take a pen or pencil in hand while assisting a participant. Tutors sit with participants (sometimes sitting on their own hands!) and give auditory suggestions and/or directions. THEY DO NOT COMPLETE THE WORK FOR THE PARTICIPANT. If at any time a professor wishes to view both photocopies they will need to contact Mrs. Lindquist.
  • For more information regarding how tutors are trained, please visit the SSS website using the following link: www.thomasu.edu While the link will provide the viewer an overview of the contents for tutoring training, a more detailed explanation of each component may be obtained by meeting with Mrs. Lindquist. Please call 226-1621 ext. 163 to make such an appointment.
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FAQ’S (continued)
  • A student states that they “had their paper/assignment checked at SSS and the tutor said it was right.”


  • A. It is important to note that when a student tells a professor they are a participant of Student Support Services, they may not be an ACTIVE participant. Professors may call Jennifer Lindquist, Academic/Retention Coordinator, to request a printout of a student’s login schedule. This report will provide the viewer with dates, times, and subjects tutored for any participant. The professor may also view any annotated notes written by the tutor in order to discover how mistakes were made. Unfortunately, there have been several instances where students have claimed they visited SSS to receive assistance, but did not. With our new tracking system we can pull weekly reports to ascertain visiting patterns for each participant. We are making necessary changes to avoid from having students visit only once or twice for assistance. Once a student is accepted as a participant, they MUST continue involvement with SSS in order to be considered a participant. If they do not, they will be released from our program. To check the status of a participant (active v. inactive), please visit our website by clicking this link:


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FAQ’S (continued)
  • Q. What are Academic Accommodations & Academic Support Services for students with disabilities?
  • A. Academic accommodations and support services are determined on an individual basis. Each accommodation is based on functional limitations as identified in each student's documentation and is designed to meet a student's needs without fundamentally altering the nature of the university's instructional program(s). Accommodations and support services are provided upon the recommendation of the Disability Student Development Coordinator or the Director of Student Support Services. Students who are authorized for accommodations will present to their instructors an authorization form, which outlines the appropriate and recommended accommodation for each class. Students who request accommodations from a faculty member without an authorization form should be directed to the Disability Support Services Office for consultation. Under most circumstances, students should not be given accommodations without an authorization.
  • Appropriate academic accommodations and support services may include, but are not limited to the following: readers, note-takers, interpreters, access to adaptive technology, part-time enrollment, extended test taking time, exception to the time limitations prescribed by minimum progress requirements, "disability management advising", priority registration, referrals to faculty, staff, and campus resources as well as community agencies.


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