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ONline learning Support Team

Online learning at Thomas University is supported by the following departments and personnel. Click here for contact information.

Dynamic Learning Environments

Eric Jackson
Director Dynamic Learning Environments

  • Primary Blackboard and ProctorU Administrator
  • Online Learning Facilitation and Technology Integration
  • Online Learning system support (Blackboard, Collaborate, and ProctorU technical issues )
  • Workshops for Students and Faculty (Blackboard, Collaborate, ProctorU)
  • Faculty Development for Online Learning  (Instructional Design, Course Quality)

Library/Student Technology Helpdesk

James Gass
Library Technical Services Manager

  • Interim Webmaster
  • Student Technology Helpdesk management
  • Backup Blackboard & Proctoru Administrator

Lauren Myers
Library Administrative and Technical Assistant

  • Blackboard/Hawklink Login issues, password reset

Samuel Poulk
Library and Technical Assistant (Part-time)

  • Blackboard/Hawklink Login issues, password reset

 Office of Institutional Assessment
Danae Johnson
Director Institutional Assessment

  • Blackboard Enterprise Survey Administrator
  • End of Course Evaluation Surveys

 Information Technology Services

Jack Reaves
Director Information Technology Services
Blackboard technology infrastructure support

Education that Engages... Empowers... TRANSFORMS

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