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ProctorU is a company Thomas University contracts with to take student examinations.

To use ProctorU, you will need a computer with a webcam, microphone, a quiet space, and identification (example: driver’s license).

You will need to schedule your exam within the allotted time provided by your professor to avoid paying a fee for scheduling late.

To contact ProctorU call: 855-772-8678 or visit their website:

Below are some helpful videos on how to use ProctorU.

Creating a ProctorU Student Account

Scheduling Assessments on ProctorU's Site

ProctorU Help Desk:

You may contact the ProctorU Help Desk at:  205-870-8122 or email them at


Can I take a ProctorU test in the library?

  • The library’s two computer labs are designed to accommodate multiple users in an open environment.  This setup does not conform to certain requirements established by ProctorU.  However, a study room is available for students with a laptop wishing to take the ProctorU test.  This room may be booked in advance.

Blackboard crashed in the middle of my test, can you reset my test?

  • The TU Help Desk is unable to reset tests.  Contact your professor.
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